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FAQ

  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • Do you ship internationally?
    At this time I have had to stop shipping international as costs have skyrocketed. I will look into opening international shipping later in 2023 and will update this answer to reflect any changes.
  • How frequently do orders ship?
    Shipping occurs once a week on average, and is usually on a Tuesday or Wednesday.
  • Do you have a retail storefront?
    No. In order to keep overhead low and prices affordable, I have chosen to offer online sales with shipping/local pickup options and in person sales via festivals, farmers markets, pop ups, etc. You can find a schedule of my events on the home page as well as on my social media outlets.
  • Do you ship within the United States?
    Yes, I utilize USPS for almost all shipping, unless there is a better option for a particular order. All orders under 16oz will be shipped First Class mail unless requested otherwise by customer. All orders over 15oz will ship Priority mail.
  • What are your hours?
    My hours vary week to week as I am a one woman operation, homeschooling mama! I have 2 designated production days and the rest of the time I fit in work where I can. Emailing or text messages are the best way to get in touch. 401-258-8887 theDWCshop@gmail.com
  • What are your hours?
    My hours vary week to week as I am a one woman operation, homeschooling mama! I have 2 designated production days and the rest of the time I fit in work where I can. Emailing or text messages are the best way to get in touch. 401-258-8887 theDWCshop@gmail.com
  • Do you have a brick and mortar retail location?
    No. I work out of my home and travel with my potions to several states, setting up in person booths at festivals, farmers markets and the like. You can find my current schedule of events on the main page of my website as well as social media. Convenient pickup at my home in Spencer is always an option!
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